Solivance Electric LLC ("Solivance Electric," "we," "our," or "us") operates solivanceelectric.com (the "Site") and provides commercial and residential electrical services across Greater Houston. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Information we collect

When you request a quote or contact us, we collect the information you submit — typically:

Name
Phone number
Email address
Service address and ZIP code
Preferred appointment date and time window
Service type requested and any project details you choose to share

We also collect limited technical information automatically — IP address, browser type, and referring URL — through standard server logs. If you accept optional cookies, the Site also records aggregate page views, page-load performance, and clicks on call, email, and quote buttons through Vercel Web Analytics and Speed Insights. That data is aggregated and not used to identify individual visitors.

2. How we use the information

To respond to your quote request, schedule a site visit, and follow up on your project.
To send transactional phone calls, emails, and — if you opt in — SMS text messages related to your inquiry.
To improve our services, website, and internal processes.
To comply with legal obligations (permits, tax records, inspection documentation).

We do not sell, rent, or trade your personal information. We do not share your information with third-party marketers.

3. SMS text-message program

If you opt in to SMS text messages from Solivance Electric LLC by checking the SMS consent box on any of our forms, you agree to receive text messages related to your quote, scheduling, and appointment follow-up.

Message frequency: Varies based on your conversation, typically 1–5 messages per active quote request.
Message and data rates may apply. Standard carrier rates apply — we do not charge for the messages themselves.
Opt-out: Reply STOP at any time to unsubscribe. You will receive one final confirmation message.
Help: Reply HELP for assistance, or call (832) 965-9964.
Supported carriers: AT&T, Verizon, T-Mobile, Sprint, US Cellular, and most other US carriers. Carriers are not liable for delayed or undelivered messages.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent records are held solely by Solivance Electric LLC and the messaging platform we use to deliver your texts.

Consent to receive SMS is not a condition of purchasing services or submitting the form. You can still request and receive a quote by phone or email without opting in to texts.

4. How we store and protect information

We store quote requests and contact information on secured servers, in transactional email via our email provider (Resend), and in our customer relationship management system (GoHighLevel), which we use to track and follow up on quote requests. These providers process the data on our behalf and may not use it for their own marketing. Access is limited to personnel who need it to respond to your request. We retain quote data for as long as reasonably necessary to deliver the service, maintain records, and comply with Texas contractor and tax requirements.

5. Cookies and analytics

When you first visit, the Site asks whether to allow optional cookies and tracking. Nothing optional loads until you choose.

Essential (always on): browser storage that remembers your cookie choice and lets the quote forms work. No advertising or cross-site tracking.
Analytics (optional): Vercel Web Analytics and Speed Insights measure aggregate page views and load times. They do not use advertising cookies.
Maps (optional): the Google Maps embed on the Contact page is provided by Google and may set Google cookies. It stays off until you load it or accept optional cookies.

You can change your choice any time with the Cookie Preferences link in the footer of every page. The Site honors the Global Privacy Control (GPC) browser signal as a request to decline optional cookies. You can also block cookies in your browser settings without breaking the quote forms.

We do not sell personal information, and we do not share it for targeted advertising.

6. Third-party links

The Site may link to third-party pages (Google Business Profile, blog source references, manufacturer product pages). We are not responsible for the content or privacy practices of those sites.

7. Your rights

You can request a copy of the personal information we hold about you, ask us to correct errors, or ask us to delete your information. Email service@solivanceelectric.com or call (832) 965-9964. We will respond within 30 days.

8. Children

The Site is not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be flagged on the Site.

10. Contact

Questions about this policy or your information?

Solivance Electric LLC
13035 S Post Oak Rd Suite I, Houston, TX 77045
Email: service@solivanceelectric.com
Phone: (832) 965-9964